Resolution: Configure Windows Folder Redirection for the Desktop folder.Īs it turns out, during discussions with our consultant regarding the implementation, we told him we did not want the Desktop redirected as we do not want users saving documents there. ![]() C:\Users\Username\Desktop refers to a location that is unavailable.Īnd lastly, while displaying no errors at launch, Microsoft Word would exhibit the same broken functionality when trying to open or save documents and hang indefinitely when exiting.Īfter spending way to many hours on the phone with Citrix support trying to resolve the issue, we narrowed it down to our UPM folder inclusion/exclusion GPO causing the issue.
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